Manohar Jewellers (“we”, “us”, “our” or “Manohar Jewellers”) respects your privacy and is committed to protecting the personal information you share with us through our website, communication channels and services.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or interact with our website.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Name
- Mobile number
- Email address
- Enquiry or message details
- Information voluntarily provided through contact or enquiry forms
- Information shared with us through WhatsApp or other communication channels
- Website usage and technical information such as browser type, device information, IP address and pages visited
We only request information that is reasonably required to respond to your enquiry or provide the requested information or assistance.
2. How We Use Your Information
The information collected may be used to:
- Respond to your enquiries and requests
- Provide information about our products, services and showroom
- Communicate with you regarding your enquiry
- Provide customer support
- Share relevant information through WhatsApp, phone, SMS or email where applicable
- Improve our website, services and customer experience
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to your interaction with us without an appropriate basis or consent where required.
3. WhatsApp Communication
WhatsApp Processing & Terms
If you choose to communicate with Manohar Jewellers through WhatsApp, the information you provide may be processed through WhatsApp and its associated services.
By initiating communication through WhatsApp, you acknowledge that the communication may be subject to WhatsApp’s own terms and privacy policies.
We may use your mobile number and the information shared during the conversation solely for responding to your enquiry, providing requested assistance, customer support and other legitimate business communication.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may be shared with trusted service providers, technology partners or communication platforms where necessary to operate our website, respond to enquiries, provide communication services or maintain our systems.
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
We may also disclose information where required by applicable law, legal process or a lawful government or regulatory request.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve functionality, understand website usage and provide a better user experience.
Cookies may collect information such as browser preferences, pages visited and general website interaction.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Links and Services
Our website may contain links to third-party websites, social media platforms or communication services.
These third-party services operate under their own privacy policies and terms. Manohar Jewellers is not responsible for the privacy practices, security or content of third-party websites or platforms.
We recommend reviewing their respective privacy policies before providing personal information.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services and support, maintain business records, resolve disputes, or comply with applicable legal obligations.
9. Children's Privacy
Our website is not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
10. Your Privacy Rights
Subject to applicable laws, you may request information regarding the personal data we hold about you and may request correction or deletion of inaccurate information where applicable.
You may also choose not to provide certain information. However, this may limit our ability to respond to certain enquiries or provide specific services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or services.
The updated version will be published on this page with the revised “Last Updated” date.
12. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy, please contact us: